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Terms & Conditions

Effective Date: June 2026
Last Updated: June 2026

 

Terms & Conditions – Genuine Dr. D's Essentials

Welcome to Genuine Dr. D's Essentials.

These Terms & Conditions govern your access to and use of the Genuine Dr. D's Essentials online store, products, services, content, and related website functionality.

By accessing this website, placing an order, purchasing products, or otherwise using our services, you acknowledge and agree to be bound by these Terms & Conditions.

 

Merchant Information

Genuine Dr. D's Essentials is a wellness brand operated by Stario Private Limited, Mumbai, Maharashtra, India.

Stario Private Limited serves as the merchant of record for all purchases made through this online store and is responsible for order processing, customer support, fulfillment coordination, returns, refunds, and customer communications.

 

Website Use

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

  • Use the website for unlawful, fraudulent, or misleading activities;

  • Interfere with the operation or security of the website;

  • Attempt unauthorized access to systems, accounts, or data;

  • Introduce malicious software, viruses, or harmful code;

  • Copy, reproduce, or distribute website content without authorization.

We reserve the right to restrict or terminate access to the website where misuse is identified.

 

Product Information

We make reasonable efforts to ensure that product descriptions, ingredient information, images, specifications, pricing, and other content are accurate and up to date.

However:

  • Product packaging may change from time to time;

  • Product images are for illustrative purposes only;

  • Actual product appearance may vary;

  • Information may occasionally contain typographical or technical errors.

Customers are encouraged to review product packaging and labeling upon receipt.

 

Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit product quantities;

  • Modify product offerings;

  • Discontinue products;

  • Restrict purchases where necessary.

Product availability displayed on the website may occasionally differ from actual inventory levels.

 

Pricing

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.

While reasonable efforts are made to ensure pricing accuracy, inadvertent pricing errors may occur.

If a pricing error is identified:

  • We may cancel or decline the affected order;

  • We may contact the customer to provide available options;

  • Appropriate refunds will be issued where required.

Prices, offers, and promotions may change without notice.

 

Orders

Submission of an order does not guarantee acceptance.

We reserve the right to review, accept, decline, cancel, or limit orders for reasons including:

  • Product availability;

  • Payment authorization issues;

  • Suspected fraud;

  • Pricing errors;

  • Regulatory requirements;

  • Operational limitations.

Customers will be notified where reasonably practicable if an order cannot be fulfilled.

 

Payments

Payments are processed through authorized payment service providers.

By submitting payment information, customers represent that they are authorized to use the selected payment method.

We do not store complete payment card information on our systems.

 

Shipping, Returns & Refunds

Shipping, fulfillment, returns, cancellations, and refund procedures are governed by our dedicated policies.

Customers are encouraged to review:

  • Shipping & Fulfillment Policy

  • Return & Refund Policy

before placing an order.

 

Intellectual Property

All website content, including but not limited to:

  • Logos

  • Brand names

  • Product names

  • Text

  • Graphics

  • Images

  • Designs

  • Website layout

  • Educational content

is owned by or licensed to Stario Private Limited unless otherwise stated.

Unauthorized use, reproduction, modification, distribution, or commercial exploitation of website content is prohibited.

 

Third-Party Services

The website may utilize third-party service providers for:

  • Payment processing

  • Shipping

  • Fulfillment

  • Logistics

  • Website hosting

  • Analytics

  • Customer communications

Such providers operate under their own policies and terms where applicable.

 

Disclaimer of Warranties

Products and website content are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

Except as expressly required by law, no guarantee is made regarding:

  • Continuous website availability;

  • Error-free operation;

  • Uninterrupted access;

  • Suitability for any particular purpose.

 

Limitation of Liability

To the fullest extent permitted by applicable law, Stario Private Limited, its directors, officers, employees, affiliates, service providers, and partners shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:

  • Website use;

  • Product purchases;

  • Delivery delays;

  • Service interruptions;

  • Third-party actions;

  • Technical failures.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable law.

 

Force Majeure

We shall not be responsible for delays, interruptions, or failures resulting from events beyond our reasonable control, including:

  • Natural disasters;

  • Weather events;

  • Government actions;

  • Public health emergencies;

  • Transportation disruptions;

  • Labor disputes;

  • Infrastructure failures;

  • Cybersecurity incidents.

 

Modifications

We reserve the right to modify, update, revise, or replace these Terms & Conditions at any time.

Changes become effective upon publication on this website.

Continued use of the website following publication constitutes acceptance of the updated Terms & Conditions.

 

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms & Conditions, website use, or purchases shall be subject to the jurisdiction of the courts located in Mumbai, Maharashtra, India, unless otherwise required by applicable law.

 

Contact Information

For questions regarding these Terms & Conditions, orders, products, or customer support:

Brand: Genuine Dr. D's Essentials

Merchant & Seller of Record: Stario Private Limited

Email: starioindia@gmail.com

Phone: +91 8655985773

Website: https://www.drdeepakchaturvedi.net

We appreciate your trust and thank you for choosing Genuine Dr. D's Essentials.

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