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Privacy Policy

Effective Date: June 2026
Last Updated: June 2026

 

Privacy Policy – Genuine Dr. D's Essentials

At Genuine Dr. D's Essentials, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how personal information is collected, used, stored, shared, and protected when you visit our website, place an order, communicate with customer support, subscribe to updates, or otherwise interact with our online store.

 

Who We Are

Genuine Dr. D's Essentials is a wellness brand operated by Stario Private Limited, Mumbai, Maharashtra, India.

Stario Private Limited is the merchant of record and the entity responsible for collecting, processing, storing, using, and protecting personal information submitted through the Genuine Dr. D's Essentials online store and related customer service channels.

Website:

https://www.drdeepakchaturvedi.net

 

Information We Collect

We may collect information that customers voluntarily provide, including:

  • Name

  • Email address

  • Mobile or telephone number

  • Shipping address

  • Billing address

  • Order information

  • Customer service communications

  • Product inquiries

  • Marketing preferences

We may also automatically collect certain technical information including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Cookies and similar technologies

 

How We Use Information

Personal information may be used for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Payment processing and transaction verification

  • Shipping and delivery coordination

  • Customer support and service requests

  • Returns, refunds, and cancellations

  • Fraud prevention and security monitoring

  • Website administration and performance improvement

  • Compliance with legal and regulatory obligations

  • Communication regarding orders and customer inquiries

  • Marketing communications where consent has been provided

 

Marketing Communications & Opt-Out Rights

Customers may choose to receive newsletters, educational content, wellness updates, promotional offers, and product announcements.

Customers may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link included in marketing emails;

  • Contacting customer support; or

  • Requesting removal from marketing communications.

Please note that transactional communications relating to orders, payments, shipping updates, customer service matters, returns, refunds, or legal notices may still be sent where reasonably necessary.

 

Information Sharing

Personal information may be shared only as reasonably necessary with trusted service providers involved in operating the business, including:

  • Payment processors

  • Banks and financial institutions

  • Courier and shipping providers

  • Warehousing and fulfillment partners

  • Amazon Multi-Channel Fulfillment (MCF), where applicable

  • Technology service providers

  • Customer support providers

  • Professional advisors

  • Government authorities, regulators, courts, or law enforcement agencies where required by law

We do not knowingly sell personal information to unrelated third parties.

 

Third-Party Services

We may use third-party service providers to support payment processing, shipping, fulfillment, customer communication, website operations, analytics, security, and other business functions.

These service providers are authorized to access personal information only to the extent reasonably necessary to perform services on our behalf.

 

Cookies & Similar Technologies

This website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website performance

  • Enhance customer experience

  • Improve website security

Users may manage cookie preferences through their browser settings. Disabling cookies may affect certain website functionality.

 

Data Security

Reasonable administrative, technical, and organizational safeguards are implemented to help protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect customer information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

 

Data Retention

Personal information may be retained for as long as reasonably necessary to:

  • Fulfill orders

  • Provide customer support

  • Process returns and refunds

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements and policies

Information may subsequently be deleted, anonymized, archived, or retained where required by applicable law.

 

Children's Privacy

This website and its products are intended for adults and are not directed toward children under the age of 18 years.

We do not knowingly collect personal information from children.Your Privacy Rights

Customers may contact us regarding:

  • Access to personal information

  • Correction of inaccurate information

  • Privacy-related inquiries

  • Marketing preferences

  • Questions regarding data handling practices

Requests will be reviewed and addressed in accordance with applicable laws and operational requirements.

 

Updates to this Privacy Policy

We may modify, update, revise, or replace this Privacy Policy from time to time.

Any changes become effective when published on this website.

Continued use of the website following publication constitutes acceptance of the updated Privacy Policy.

 

Contact Information

For privacy-related questions, customer support, or data inquiries:

Brand: Genuine Dr. D's Essentials

Merchant & Data Controller: Stario Private Limited

Email: starioindia@gmail.com

Phone: +91 8655985773

Website: https://www.drdeepakchaturvedi.net

Customers are encouraged to contact us with any questions regarding privacy practices, personal information, or website usage.

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